Privacy Policy
This Privacy Policy describes how Paw Priority, LLC (“we”, “us”, “our”) collects, uses, and protects information you provide when using our website or services.
Information we collect
We collect information you provide directly to us — including when you book an appointment, contact us via phone, email, or chat, fill out a form, or interact with our patient portal. This may include:
- Your name, email address, phone number, and mailing address
- Your pet’s name, species, breed, age, and medical history
- Payment information processed by our third-party payment processor
- Communications you send to us
How we use information
We use information to provide veterinary services, schedule appointments, communicate about care, send appointment reminders, process payments, comply with legal obligations, and improve our website and services.
How we share information
We do not sell your personal information. We share information only with:
- Service providers who help operate the clinic (lab partners, payment processors, scheduling and records software)
- Specialty or emergency veterinary referrals, when relevant to your pet’s care
- Authorities, when required by law
Cookies and tracking
Our website uses cookies and similar technologies for basic functionality, analytics, and to remember preferences. You can control cookies through your browser settings.
Your rights
You may request a copy of the information we hold about you, request corrections, or request deletion (subject to legal recordkeeping requirements for veterinary medical records). Contact us at hello@pp.vet.
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The most current version is always available on this page.
Contact us
Questions about this policy? Email us at hello@pp.vet or call (310) 776-5544.